This page presents download files and installation instructions to update your Multisensor 6 via OTA software and form part of the larger Multisensor 6 user guide.
- OTZ files have now been included as downloadable, you may use OTZ files to update your ZW100 sensor as long as your hub supports this.
Update Multisensor 6 firmware via HomeSeer.
Our guide to upgrading Multisensor 6 firmware via HomeSeer can be found by following the given link.
Update Multisensor 6 firmware via Z-Stick or Z-Stick Gen5.
As a part of our Gen5 range of products, MultiSensor 6 is firmware upgradable. Some gateways will support firmware upgrades over-the-air (OTA) and have MultiSensor 6's firmware upgrades packaged as part of their platform. For those that don't yet support such upgrades, MultiSensor 6's firmware can be upgraded using Z-Stick from Aeotec (or any other Z-Wave compliant Z-Wave USB Adapters from any manufacturer) and Microsoft Windows.
- This firmware version is for MultiSensor 6 units running V1.14 or later.
- Do not update without knowing the firmware version of your MultiSensor 6, bricking your sensor with the wrong firmware version is not covered by warranty.
- V1.06 - V1.08 (Latest firmware is V1.08, updating above V1.08 will brick this sensor)
- V1.09 - V1.13 (Latest firmware is V1.13, updating above/below will have a higher chance of bricking this sensor)
- V1.14 - V1.17 (Latest firmware is V1.17, updating below V1.14 will brick this sensor)
- Windows PC (XP and above)
- Series 500 or 300 Z-Wave USB Adapter (Z-Stick, UZB1, SmartStick+, or other standard Z-Wave USB Adapters can be used)
- Fix chip initialization issue with older light sensor chip on V1.14
- Modified firmware to be compatible with a new temperature/humidity sensor chip change (V1.16)
- Fixes Light Sensor reporting abnormal values on occasion (V1.15)
- Basic Set faster report trigger when motion detected (when Parameter 5 [1 byte] = 1) (V1.14)
- Support new hardware light sensor Si1133 (V1.14)
To upgrade your MultiSensor 6 using a Z-Stick or any other general Z-Wave USB Adapter:
- If your MultiSensor 6 is already part of a Z-Wave network, please remove it from that network. Your MultiSensor 6 manual touches on this and your Z-Wave gateway's / hub's user manual will provide more specific information. (skip to step 3 if it is part of a Z-Stick already)
- Plug the Z‐Stick controller to the USB port of your PC host.
- Download the firmware that corresponds to the version of your MultiSensor 6.
Warning: Downloading and activating the wrong firmware will brick your MultiSensor and render it broken. Bricking is not covered by warranty.
V1.17 (ZW100 V1.14 - V1.17 only)
European Union version frequency - version 1.17
-- EU OTZ file - version 1.17
United States version frequency - version 1.17
-- US OTZ file - version 1.17
Australia / New Zealand frequency - version 1.17
-- AU OTZ file - version 1.17
V1.13 (ZW100 V1.09 - V1.13 only)
European Union version frequency - version 1.13
-- EU OTZ file - version 1.13
United States version frequency - version 1.13
-- US OTZ file - version 1.13
Australia / New Zealand frequency - version 1.13
-- AU OTZ file - version 1.13
- Unzip the firmware ZIP file and change the name of “MultiSensor_6_***.ex_” to “MultiSensor_6_***.exe”.
- Open the EXE file to load the user interface.
- Click CATEGORIES and then select SETTINGS.
7. A new window will pop up. Click the DETECT button if the USB port is not automatically listed.
8. Select the ControllerStatic COM port or UZB, and then click OK.
9. Click ADD NODE. Let the controller into inclusion mode. Short press the MultiSensor 6's “Action Button”. At this stage, the MultiSensor 6 will be added to the Z-Stick's own Z-Wave network.
10. Highlight the Multisensor 6 (shows as "Sensor Multilevel" or select it based off the Node ID).
11. Select FIRMWARE UPDATE and then click START. The over-the-air firmware upgrade of your MultiSensor 6 will begin.
12. If the Multisensor 6 is battery powered, the firmware update may not initiate right away. just tap the button on the Multisensor 6 then the update should begin.
13. After about 5 to 10 minutes, the firmware upgrade will be completed. A window will pop up with the status “Successfully” to confirm successful completion.
14. If you find any issues from your device not being able to set configurations properly, please make sure to first unpair your Multisensor from your network to avoid phantom nodes, then run a factory reset by holding the Multisensor 6 action button for 20 seconds.
15. Now re-include your Multisensor 6 back into your network.