You can easily remove a failed node using the Zensys Tool which can be found here to download it: https://aeotec.freshdesk.com/helpdesk/attachments/6091420613


Always Listening Nodes (Plugin / In-Wall applications)

Skip step 4 in the below steps if you are removing a no longer working always-listening device. Step 4 will only apply for battery devices only.


Removing Failed Node

1) Open up Zensys Tool


2) Connect your Z-Stick under "Categories -> Port"


3) Highlight the failed node by clicking on it


4) Under Queue Override, click on the box, and a check should appear


5) Send a NOP (No Operation) [Note, if it fails, continue to go through the steps anyways]


6) Check to see if the Node has failed, at the bottom of your logs page, it should say "Node is failed..." [Note, if it fails and does not say this, continue to go through the steps anyways]


7) At the toolbar on the very right, look for the "Remove Failed" button and click on it.



8) Now close Zensys Tool and open it back up and re-connect your Z-Stick. The failed node should have disappeared.