When paired with Aeotec Smart Home Hub and the SmartThings software that the hub uses, Water Sensor 7 (Basic) user guide or Water Sensor 7 Pro user guide will offer the following features:
Water Sensor 7 (ZWA018)
- Water status
- Battery Level
Water Sensor 7 Pro (ZWA019)
- Water status
- Humidity sensor
- Temperature sensor
- Battery Level
Steps to pair Water Sensor 7 to Aeotec Smart Home Hub (SmartThings).
- Open SmartThings Connect
- Select "+" located at the top right corner (second icon from the right)
- Select "Device"
- Search "Aeotec" then select Aeotec
- Select Water leak sensor
- Select Water Sensor 7
- Follow its steps to pairing
- Press Start
- Set the hub that is pairing this
- Set the Room
- Tap Next
- Open the cover of your Water Sensor 7
- Now tap the small black tamper switch 3x quickly on Water Sensor 7.
- (If Secure pairing available) Scan the QR code or choose to enter the DSK code (pin code located under the QR barcode)
- Now wait about a minute and your device should show up as "Aeotec Open/Close Sensor", feel free to rename this.
How to exclude Water Sensor 7 from Aeotec Smart Home Hub (SmartThings).
These steps can be performed even if Water Sensor 7 are not yet paired to your Aeotec Smart Home Hub.
- Open SmartThings Connect
- Find your hub in the device list, then select it
- Tap More Options (3 dot icon) located at the top right corner.
- Tap Z-Wave Utilities
- Tap General Exclusion
- Open the cover of your Water Sensor 7
- Now tap the small black tamper switch 3x quickly on Water Sensor 7.
- SmartThings should confirm that it has factory reset and removed a device.
- Now try the pairing steps at the top again.
Troubleshooting
1. Having issues pairing your device?
- Move your Sensor within 4 - 10 ft of your Aeotec Smart Home Hub, its possible that it is too far.
- Remove power from Aeotec Smart Home Hub for 6 minutes, then power it up again.
- Remove power from Water Sensor 7 for 1 minute, then power it up again.
- Try factory resetting or excluding your Water Sensor 7.
- Exclude first in case the device actually paired to your hub otherwise it will leave a phantom device in your network that will be difficult to remove.
- Perform a manual factory reset
- Remove the cover of your Water Sensor 7
- Press and hold the tamper switch for 5 seconds until the red LED blinks.
- Quickly release the tamper switch, and then immediately press and hold again.
- If successful, the LED will display a solid green LED.
2. Water Sensor 7 showing up as a generic device?
- Check if SmartThings picked up all of the correct information, follow the below steps to check:
- Login to: https://account.smartthings.com/
- Click on "My Locations", then select the location of your hub.
- Click on "My Devices"
- Click on the newly created device
- Look for "Raw Description" and see if there are any values that display as 00, 00.0, or 0000, this may be a key indicator that this device did not pair properly.
- If it does show 00, 0000, or 00.0 values, exclude and then re-include your Water Sensor 7.
- If it contains values without 00 or 0000, then change the device handler manually
- Scroll to the bottom and click "Edit"
- Look for Type, and click on the list, then in alphabetical order,
- For Water Sensor 7 (ZWA018), select "Z-Wave Water Sensor"
- For Water Sensor 7 Pro (ZWA019), select "Z-Wave Water/Temp/Humidity Sensor"
- Click on Update