Aeotec Help Desk

IMPORTANT - Please make sure that the model number (located on the back) of the Multisensor Gen5 is the ZW074 before downloading and performing the update process.

As a part of our Gen5 range of products, MultiSensor Gen5 is firmware upgradable. Some gateways will support firmware upgrades over-the-air (OTA) and have MultiSensor Gen5's firmware upgrades packaged as part of their platform. For those that don't yet support such upgrades, MultiSensor Gen5's firmware can be upgraded using Z-Stick from Aeotec and Microsoft Windows.

Firmware Change V1.03:

1. Lux value changed to a range of 0 - 1000

To upgrade your MultiSensor Gen5 using a Z-Stick or any other general Z-Wave USB Adapter:

1. If your MultiSensor Gen5 is already part of a Z-Wave network, please remove/exclude it from that network. Your MultiSensor Gen5 manual touches on this and your Z-Wave gateway's / hub's user manual will provide more specific information. (skip to step 3 if it is part of a Z-Stick already)
2. Plug the Z‐Stick controller to the USB port of your PC host.
3. Download the firmware that corresponds to the version of your MultiSensor Gen5.
   
   Warning: downloading and activating the wrong firmware will brick your MultiSensor and render it broken. Bricking is not covered by warranty.
   
   Firmware V1.02
   Australia / New Zealand frequency - version 1.02
   European Union version frequency - version 1.02
   United States version frequency - version 1.02
   

1. Unzip the firmware ZIP file and change the name of “MultiSensor_Gen5_***.ex_” to “MultiSensor_Gen5_***.exe”.
2. Open the EXE file to load the user interface.
3. Click CATEGORIES and then select SETTINGS.

     7.  A new window will pop up. Click the DETECT button if the USB port is not automatically listed.

      8.  Select the ControllerStatic COM port or UZB, and then click OK.

      9.  Click ADD NODE. Let the controller into inclusion mode. Short press the MultiSensor Gen5's “Action Button”. At this stage, the MultiSensor Gen5              will be added to the Z-Stick's own Z-Wave network.

     10. Highlight the Multisensor Gen5 (shows as "Sensor Multilevel" or select it based off the Node ID).

     11. Select FIRMWARE UPDATE and then click UPDATE. The over-the-air firmware upgrade of your MultiSensor Gen5 will begin.

     12. If the Multisensor Gen5 is battery powered, the firmware update may not initiate right away. just tap the button on the Multisensor Gen5 then the               update should begin.

     13. After about 5 to 10 minutes, the firmware upgrade will be completed. A window will pop up with the status “Successfully” to                                 confirm successful completion.