FAQ
The following is a full code list for Aeotec's Z-Wave products. A simpler list can also be found within our Z-Wave gateway guide. Product Name Part...
Mon, 19 Jun, 2023 at 3:24 PM
Aeotec Smart Home Hub Built atop of SmartThings, Aeotec Smart Home Hub is known to be compatible with thousands of different products from over one hundred...
Mon, 20 Sep, 2021 at 1:38 PM
Unfortunately, due to limits with the Z-Wave chip and various countries' legal requirements, the frequency and region of a Gen5 product can't be cha...
Mon, 25 Jul, 2022 at 12:39 AM
Adding a Z-Wave device to a Z-Wave network is typically referred to as pairing; your new device and your Z-Wave network handshake, exchange security informa...
Wed, 19 May, 2021 at 12:51 AM
Most of Aeotec's resellers work hard to provide their own customers with proper service and warranty; our best partners are those who understand Z-Wave,...
Thu, 13 Jun, 2019 at 3:13 PM
One-Year Limited Warranty. Eingeschränkte einjährige Garantie. Garantía Limitada de un año. Garantie limitée d’un an. Een jaar beperkte garant...
Wed, 5 May, 2021 at 1:16 AM
Smart home technology has moved at a blazing pace since Aeotec first started developing devices in 2006. That means that there are many Z-Wave devices that ...
Tue, 17 Mar, 2020 at 6:46 PM
Every Aeotec product has 2 separate release dates;
the date we release it to OEM partners who rebrand our devices. This is the date we typically list on ...
Sun, 22 Jan, 2017 at 6:30 AM
With version 3.0 of the Aeotec App for Homey, Aeotec has taken over further development. With the release of Homey version 7.4.1, version 3.8.1 of the app ...
Fri, 26 Jan, 2024 at 6:07 AM
Unfortunately, this is not possible. While the firmware does tune the frequency usage of a Z-Wave device, each Z-Wave module has a physical SAW filter i...
Mon, 25 Jul, 2022 at 12:41 AM