Aeotec Help Desk

SmartThings now moving from groovy to Edge drivers have required new drivers to reach more customized parameter settings. Below are some invitation links to...

You'll need to ensure that you delete your hub from SmartThings first before you factory reset it. These must be done to have a fresh start with your hu...

This solution describes how to change the wifi network on an existing smart home hub in your SmartThings account. Note - If your WiFi change button may ...

SmartThings cannot create virtual modules out of the box. With this solution, we will show you how to create and use virtual modules. Virtual devices ca...

Unpair/Factory reset sets below will work regardless if the device is a part of the SmartThings network or not. RECOMMENDATION - SmartThings does not pa...

With Smart Lock Guest Access, you can remotely program and manage codes for your connected smart door locks from your phone at any time! Smart Lock Guest A...

Sometimes you can't do something with base SmartThings with specific devices and you may need to gain some control outside of SmartThings to a device th...

Most Z-Wave devices have parameters for setting the device. However, in SmartThings often only the most important are displayed or none at all. If you know ...